Privacy Policy
Privacy Policy
Effective Date: Janauary 21, 2025
Welcome to QnQ ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from www.QnQ.co.in
1. Information We Collect
When you visit or interact with our website, we may collect the following information:
a. Personal Information
When you place an order, register for an account, subscribe to our newsletter, or contact us, we may collect:
• Your full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party payment processors)
b. Automatically Collected Information
We may also automatically collect certain technical data including:
• Your IP address
• Browser type and version
• Time zone setting
• Operating system and platform
• Details about your browsing actions and patterns
We use cookies and similar technologies to collect this information. You can manage your cookie preferences via your browser settings.
2. How We Use Your Information
We use your information to:
• Process and deliver your orders.
• Send order updates and shipping information.
• Provide customer service and respond to inquiries.
• Improve the performance and user experience of our website.
• Send promotional emails, offers, and newsletters (only if you have opted in)
• Prevent fraud and ensure the security of our services.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your data with trusted third parties under the following circumstances:
• Service Providers: Such as payment gateways, shipping companies, and email marketing services.
• Legal Requirements: When required to do so by law or in response to lawful requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Email, SMS, Whatsapp Marketing
If you sign up for our newsletter or provide consent, we may send you marketing communications about new products, offers, or promotions. You can opt out at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, or reporting requirements.
7. Your Rights and Choices
As a customer based in India, you have the right to:
• Access the personal data we hold about you
• Request correction of your information
• Opt out of marketing communications at any time
For any such requests, please contact us using the details below.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review it periodically for updates.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
QnQ
1, Kamal Complex,
Nr. Stadium Circle,
C.G. Road, Navarangpura,
Ahmedabad - 380009,
Gujarat, India
Email: QnQ_Since1990@yahoo.com
Phone: +91-9825973737 / +91-9825973738